Student Support - Getting Started

Support & How-To's for Student Users

Where is my Welcome Email?
Sun, 10 Jun, 2018 at 5:07 PM
Why can't I log in?
If you're trying to log in for the first time, but the system isn't recognizing your login credentials, you may not have an account yet.  Note...
Sun, 10 Jun, 2018 at 4:51 PM
How do I get started?
Glad you asked! Check out the Getting Started Guide and other videos below, and follow the steps to get started! Step 1: Read your Welcome Email from My...
Sun, 10 Jun, 2018 at 4:40 PM
How to I edit my profile?
From the home page, click on your Name, which appears above your Profile Photo. This will bring you to the Edit Profile screen, in which you can add inform...
Sun, 10 Jun, 2018 at 4:39 PM
How do I fill out the Questionnaire?
Filling out the Questionnaire is very important!  This is what is used to determine compatibility scores for all your potential roommate matches! From ...
Sun, 10 Jun, 2018 at 4:40 PM
How do I add or change my profile picture?
Please see How Do I Edit My Profile
Sun, 10 Jun, 2018 at 4:47 PM