Student Support - FAQs for Using My College Roomie

Support & How-To's for Student Users

Login issues
Please see Why Can't I Log In?
Sun, 10 Jun, 2018 at 4:48 PM
Why don't I have Matches yet?
It's very possible that you are amongst the first from your school to use the system, create your profile, and update your Questionnaire. Allow a few d...
Sun, 10 Jun, 2018 at 4:50 PM
How do I send or accept Roommate Requests?
To send a Roommate Request: You can send a Roommate Request in multiple ways: 1. Via the Home Page:  Within your lists of Matches, Friends, New, a...
Sun, 10 Jun, 2018 at 4:58 PM
How do I find a specific person?
Sun, 10 Jun, 2018 at 5:05 PM
Is my Roommate Match confirmed?
If your desired roommate(s) name(s) appear in the Roommates tab within Friends & Messaging, then yes, your matches are confirmed. There will be no need ...
Sun, 10 Jun, 2018 at 5:04 PM
How do I change my password?
Change your password via: From the home page, click on your Name, which appears above your Profile Photo. This will bring you to the Edit Profile screen...
Sun, 10 Jun, 2018 at 4:53 PM
Where is my Welcome Email?
Sun, 10 Jun, 2018 at 5:06 PM
How do I add or change my profile picture?
Please see How Do I Edit My Profile
Sun, 10 Jun, 2018 at 4:56 PM
How do I add or accept friends?
You can add friends in multiple ways: 1. Via the Home Page:  Within your lists of Matches, New, and Recently Viewed, you can add friends simply by clic...
Sun, 10 Jun, 2018 at 4:58 PM
How do I send or view messages?
You can message friends in multiple ways: 1. Via the Home Page:  Within your lists of Matches, Friends, New, and Recently Viewed, you can message users ...
Sun, 10 Jun, 2018 at 4:57 PM